While troubleshooting crashes, we may request a crash log to determine what is happening. Here are instructions to find a crash log for MagicalPad on Mac and Windows. 1. Sync with iTunes Crash logs are transferred to iTunes whenever you sync your device. Plug in your device, and launch iTunes […]
Number icon – red badge
The Number icon or red badge on the icon represents the number of due or past due tasks within MagicalPad. Go to App Settings to turn it off. Currently there are tasks in the sample notebooks. To get rid of the badge, you can either tick the tasks and make […]
How to attach PDF, MS Office and iWork Docs
you can directly attach photos and drawings. Because iPad (IOS) doesn’t allow direct attachments, you can attach by open with MagicalPad… if you have a PDF or a word doc in an email and said open with MagicalPad, it will create an item and attach the doc, then you can view […]
MagicalPad Explainer Video
MagicalPad Explainer Video
I can’t exit the tutorial on the new version
Tutorial is designed for Landscape orientation, so make sure to unlock rotation and view on Landscape to go through the tutorial slides. You will find a green button [Done] to the right of the last slide. We will address this issue on the follow-on release for the tutorial to support […]
I can’t see the iPhone version on iTunes
We pulled the iPhone version off iTunes, basically putting it on hold till we update it to support the new features and sync with the upcoming mac version. We will update the help page once an updated version is ready and becomes back online.
Having issues with iCloud? Try this…
Having issues with iCloud? Try this… The iCloud copy process is intentional rather than silent. See iCloud sync article for how it works and why. You have to select a notebook and copy it to the cloud then copy it from the cloud on another device. If you are doing […]
iCloud
Does MagicalPad use iCloud Sync? MagicalPad uses iCloud to store copy of each notebook so that you can download it on another device. It works similar to the famous iToughts HD, where you Copy a notebook TO the cloud, then on another device copy FROM the cloud. This way you […]
What’s new – Sept 2013 release
iPhone version is now in review with Apple and will be released any time now – share your content via iCloud and access across devices. Use iCloud to share content (full notebooks) across devices ***** Backup your data ***** Copy notebook to cloud Copy notebook from cloud Notebook change notification […]
Does MagicalPad have in-app purchases?
Does MagicalPad have in-app purchases? MagicalPad now offers full functionality with the purchase of the app. No In-app Purchases needed. We introduced in-app purchases early 2013. However, we moved away from that model in mid 2013 as it didn’t work for us and for our users. The app offers full […]